Privacy Policy
Effective Date: September 11, 2026
This Privacy Policy explains how information is collected, used, shared, and protected when you use our CPR and First Aid class websites, registration services, scheduling features, and payment services.
1. Information We Collect
We may collect information that you provide when registering for or communicating with us about a course, including:
- Name
- Email address
- Telephone number
- Selected course and training location
- Requested or confirmed class date and time
- Requested scheduling month
- Registration and transaction identifiers
- Communications you send to us regarding scheduling, refunds, rescheduling, support, or other service matters
Our systems may also receive ordinary technical information associated with use of a website, such as browser information, device information, IP address, request logs, and security-related information when such information is provided through our hosting or infrastructure providers.
2. Payment Information
Payments are processed through a third-party payment processor, including Stripe. Payment card information entered into the payment processor's payment system is handled according to that provider's own privacy and security practices.
We may receive transaction-related information such as payment status, transaction identifiers, payment amount, refunds, and other information necessary to confirm and administer your registration.
3. How We Use Information
We may use information to:
- Process course registrations and payments
- Confirm registrations and purchases
- Schedule or reschedule classes
- Administer Call to Schedule registrations
- Communicate class and course information
- Provide customer service
- Process eligible refunds
- Maintain registration and transaction records
- Protect our websites, customers, and systems from abuse
- Comply with legal, financial, and recordkeeping obligations
4. Service Providers
We may use service providers to operate portions of our websites and registration system. These may include payment processing, cloud hosting, database, email delivery, security, and related technology providers.
Information may be provided to these companies when reasonably necessary for them to perform services on our behalf.
5. Communications
We may use the email address or telephone number you provide to communicate about your registration, payment, course materials, scheduling, rescheduling, refunds, instructor availability, or other matters related to the services you requested.
6. Information Security
We use administrative and technical measures intended to protect information against unauthorized access, disclosure, alteration, or loss. No internet service or electronic storage system can be guaranteed to be completely secure.
7. Information Retention
Registration, transaction, scheduling, and communication records may be retained for as long as reasonably necessary to provide the services, maintain business and financial records, resolve disputes, enforce agreements, and satisfy applicable legal obligations.
8. Your Privacy Choices and Rights
Depending on where you live and the laws that apply, you may have rights concerning certain personal information, including the ability to request information about data associated with you or request correction or deletion where applicable.
Certain records may need to be retained when required for legal, accounting, fraud-prevention, transaction, or other legitimate business purposes.
9. Children's Privacy
Our online registration services are not designed to knowingly collect personal information directly from children in violation of applicable law. When registration for a minor is permitted, a parent, guardian, or other authorized adult may be required to complete or approve the registration.
10. Third-Party Websites and Services
Our websites may connect to third-party services. Their privacy practices are governed by their own policies, and this Privacy Policy does not control how an independent third party handles information.
11. Changes to This Policy
We may update this Privacy Policy as our services, technology, or legal obligations change. The effective date displayed at the top of the policy identifies the current version.
12. Contact Us
For privacy questions or requests, contact: